Nixon Restaurant Group Inc
  • 27-Oct-2017 to 26-Dec-2017 (MST)
  • Denver, CO, USA
  • Full Time

Job Summary

Front of the House Team Members must accurately record a customer's order and handle cash to process transactions. Team members must be able to listen when customers have problems or concerns with their orders and respond to their questions professionally. Must maintain the cleanliness and organization of the dining area, bar and stations managed by designated team members.

Responsibilities

  • Promote, work, and act in a manner consistent with the mission of Illegal Burger.
  • Largely in charge of customer service and maintaining the restaurants high standards of performance
  • Responsible for knowing the drink menu and how to prepare drinks properly
  • Must be able to learn the POS system quickly and be able to perform all tasks quickly and promptly
  • Maintaining extensive knowledge of the current drink menu and learning any changes that may be done (proper training will be done by General Managers with any changes)
  • Maintaining a clean and sanitary environment both at the front of the house and in the areas you prepare drinks. (ex. Behind the bar, milkshake stations)
  • Must be able to touch tables after customer has already been served
  • Must be able to handle any issues that may present themselves using the Illegal Burger values, a positive attitude and professionality
  • Will be trained on the techniques and procedures used to train new FOH employees
  • Must be flexible with running floor shifts (nights and weekends)
  • Learning the recipes and how the food is prepared prior to being served
  • Maintaining extensive knowledge of the current menu and learning any changes that may be done (proper training will be done by General Managers with any changes)
  • Must be able to handle money well

We require your ability to:

  • Have strong customer service experience
  • Have the ambition and desire to grow within the company
  • Have full-time availability, which will include some nights and weekends
  • Have a self-starting, hard-working attitude with the passion for the restaurant industry and people.
Nixon Restaurant Group Inc
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